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OUR FAQs

  • What is novel coronavirus?
    According to the CDC, a novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.
  • How does the virus spread?
    The virus that causes COVID-19 most commonly spreads between people who are in close contact with one another (within about 6 feet, or 2 arm lengths). It spreads through respiratory droplets or small particles, such as those in aerosols, produced when an infected person coughs, sneezes, sings, talks, or breathes. --These particles can be inhaled into the nose, mouth, airways, and lungs and cause infection. This is thought to be the main way the virus spreads. --Droplets can also land on surfaces and objects and be transferred by touch. A person may get COVID-19 by touching the surface or object that has the virus on it and then touching their own mouth, nose, or eyes. Spread from touching surfaces is not thought to be the main way the virus spreads. It is possible that COVID-19 may spread through the droplets and airborne particles that are formed when a person who has COVID-19 coughs, sneezes, sings, talks, or breathes. There is growing evidence that droplets and airborne particles can remain suspended in the air and be breathed in by others, and travel distances beyond 6 feet (for example, during choir practice, in restaurants, or in fitness classes). In general, indoor environments without good ventilation increase this risk. COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in many affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.
  • Should children wear mask?
    According to the CDC, In general, children 2 years and older should wear a mask. Masks offer some protection to you and are also meant to protect those around you, in case you are unknowingly infected with the virus that causes COVID-19. However, CDC recognizes that wearing masks may not be possible in every situation or for some people. Appropriate and consistent use of masks may be challenging for some children, such as children with certain disabilities, including cognitive, intellectual, developmental, sensory and behavioral disorders. Learn more about what you should do if your child or you cannot wear masks in certain situations by visiting https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover-guidance.html#feasibility-adaptations.
  • Will wearing a K97 mask help reduce my risk of contracting COVID-19?
    Yes. Although we cannot guarantee that wearing a K97 mask will prevent you from contracting and getting infected with COVID-19, the CDC has determined that wearing a mask does reduce your risk of contracting COVID-19. We also recommend following CDC guidelines by wearing a mask, frequently washing your hands, maintaining recommended social distances.
  • Will wearing a K97 mask guarantee that I will not get infected with COVID-19?
    No, we cannot guarantee and no mask manufacturer can guarantee that you will not get infected with COVID-19 by wearing a mask. We also recommend following CDC guidelines by frequently washing your hands and maintaining recommended social distances.
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